Privacy & Data Protection Policy

The General Data Protection Regulations (GDPR) 2018 require people like myself, who collect and use personal information, to put your mind at rest that I will do so in a manner that protects your privacy and rights.

The GDPR covers the processing of all personal data (defined as any information about, or relating to a living, identifiable, individual, which enables you to identify the person either by itself or in combination with other information that might be available).

I want to reassure you that I treat your data with the utmost care and will only use or share it for the purposes agreed with you in advance.

Privacy Statement

My business involves conducting bespoke ceremonies as requested by families and couples. In order to create and deliver a unique and personal ceremony, I need to collect and process certain personal information relating to you, your family and your friends. Not everything you share is necessarily used in a ceremony.

I want you to know that the privacy and confidentiality of your personal information are of the utmost importance to me and to reassure you that I am compliant with the General Data Protection Regulations (GDPR), which came into force on 25 May 2018.

I want to make it clear that I will never pass your information on to any other person or business unless it is necessary for me to conduct your ceremony.

Contact Details

Purposes for Which Data is Held

The purposes for which personal data are held and shared may include some or all of the following:

• Communicating with the family, couple and related third parties (e.g., venues, funeral directors) regarding the development and delivery of the ceremony
• Delivering the ceremony
• Invoicing for work completed
• Family access and research purposes by request (funeral tributes only)

Lawful Basis for Collecting and Storing Personal Information

In the course of my business of preparing and conducting ceremonies, I collect and process personal information about my customers, their families and possibly other people. The Information Commissioner's Office has confirmed that Legitimate Use is an acceptable basis for storing all data in order to conduct a ceremony, including data belonging to family or friends who are living and are not the customer.

In the case of information which is provided to me which falls into the 'Special Category' (racial or ethnic origin, political opinions, membership of a trade union, sex life, religion or belief, physical or mental health condition) customers will need to indicate their consent to my use of this information for the conduct of a ceremony by ticking a box on the Contract which they sign, or by approving the script for presentation in public.

What Data Do I Collect?

Names, addresses, telephone numbers, email addresses, details of people's lives including relationships with other people, activities such as work, leisure activities and if applicable political, trade union or activities in relation to religion or belief. The form of this data is as follows:

• Paper and electronic copies of scripts
• Completed Client Preparation Form (paper)
• Completed service checklist
• Completed Contract (paper)
• Emails
• Text messages
• Facebook messages
• Photographs (with consent)

Who I Share Data With

Photographs taken at the ceremony may be shared with me later for marketing purposes, and use on my website, leaflets, and Facebook. If I wish to use any photographs taken at your ceremony, I will ask for specific consent, which may subsequently be withdrawn at any time. Photographs which I do not use will be deleted.

• I may share some information with Funeral Directors
• I may share information at the customer's request, with other family members or friends
• Scripts may be shared with colleagues for training and quality purposes and will be anonymised first

How I Store Data

• I keep paper records of ceremonies (not complete scripts) in a secure filing cabinet
• I keep electronic files including scripts, encrypted on my laptop
• I keep contact details on my mobile phone and laptop

How Long I Keep Information

Access to Your Information

Clients may request access to the information I hold about them at any time, and I will provide this within one month of the request. You may request that your information is deleted, and I will do so within 48 hours of any request.

Consent

Specific consent for the use of photographs for marketing purposes may be given for a limited period of time and may be withdrawn by you at any time. Should consent be withdrawn, photographs will be deleted from my website or other media within 48 hours of receiving a request. Where photographs have been used in printed form, e.g., leaflet, poster, further copies will not be printed.

Visitors to My Website

In order to function, my website uses session cookies, but as soon as you leave the site these are deleted and the site does not retain any information about you or your computer.

Reviewing This Privacy Policy

This statement was produced on 4th November 2025, and will be reviewed annually.